The surgery reception is open between the hours of 08:00 and 18:20. The main line is 01628 810242 and opens at 08:30, closes between 13:00 and 14:00 then is open until 18:00.
Our emergency line is open from 08:00 to 18:20. Please only use this for urgent matters as this is the line used by other medical services to contact the practice and needs to be kept free as much as possible. Thank you.
Please note the surgery is closed at weekends and Bank Holidays
You can also use the e-consult option - see front page for link to this
Phone Line Times
|Monday||08:30 - 13:00||14:00 - 18:00|
|Tuesday||08:30 - 13:00||14:00 - 18:00|
|Wednesday||08:30 - 13:00||14:00 - 18:00|
|Thursday||08:30 - 13:00||14:00 - 18:00|
|Friday||08:30 - 13:00||14:00 - 18:00|
The surgery is open earlier on Tuesday and Wednesday mornings with appointments from 7.30am. Only routine pre-booked appointments will be available with either a GP or one of our HCAs (for dressings, blood pressures and some vaccinations/injections) during these extra opening hours.
The extended hours work well for patients who are unable to visit the surgery at normal times.
SEVEN DAY ACCESS TO GP SERVICES
A weekend and evening GP and nurse service is also available at the General Practice Hub based at St Mark's Hospital. This is for pre-booked appointments only which can be booked via our receptionists. The GPs and nurses are not from our practice but are able to access your notes with your consent. Online booking is not currently available for this service.
Click the link for more information about this service in our CCG area
Extended Access Evening and Weekends
Poster - the General Practice Hub
Flyer - the General Practice Hub
An evening and weekend phlebotomy service (blood tests) is also available at the hub - by appointment only
Patients may call directly to book these BUT only if a Dr has already ordered the test on the electronic system known as ICE.
Patients cannot get blood tests that have not been authorised
You will need your NHS number
We also have an e-consult system which gives a response by the end of the next working day - please see front page of website